Erick Hernandez on LinkedIn: What’s the Secret Ingredient that Makes IHOP Feel Like Home? Ever wonder… (2024)

How IHOP Pancakes Are Made with Love and Smiles!Flour and eggs, mix them just right,Add a dash of milk, fluffy and light.But wait, dear friends, there’s more to see,The secret ingredient? It’s as sweet as can be!A sprinkle of love, a scoop of cheer,We stir in smiles from ear to ear.At IHOP, it’s more than a batter blend,It’s the warmth we serve that never ends.We flip those pancakes with a joyful song,Because here at IHOP, you can’t go wrong!With every bite, you’ll taste the care,That’s cooked right in, from here to there.So come on down, bring your appetite,For pancakes made with love, just right!At IHOP, it’s no secret, it’s clear to see,The best pancakes start here made by you and me!#IHOP #PancakesWithLove #FlippingHappiness #MorningMagic #ServingSmiles

26

2 Comments

Rise and Shine at IHOP! A new day dawns with golden light,At IHOP, we welcome the morning bright.The world stirs awake, full of possibility,And here we stand, with pancakes and hospitality.With every sunrise, a fresh start awaits,Where dreams are served on breakfast plates.Together, we craft more than a meal,We build connections, strong and real.So let’s embrace this day with open hearts,Each guest, each smile, a work of art.For in every stack and sip of coffee,Lies the warmth of a community, happy and hearty.Good morning, team—let’s make today shine,With every guest, we spark the divine.In every task, in all that we do,Let’s make IHOP the place where dreams come true.

16

At IHOP, we know it’s not just about flipping the perfect pancake—it’s about creating the perfect “stack” of experiences. We’re serving up more than just breakfast; we’re serving up moments that stick with our guests like syrup on a short stack.Our secret ingredient? Soft skills. Just like the perfect blend of batter, it’s our communication that makes everything rise. Whether it’s a GM giving a motivating pep talk to get the team “cooking” before the rush or a server “scrambling” to handle a guest’s special request with a smile, these moments of connection are what make our operations sizzle.Great communication isn’t just about getting the message “sunny side up”—it’s about listening, understanding, and “whisking” up empathy. It’s what turns a good shift into a great one and keeps our guests coming back for seconds.So, here’s to the IHOP teams who are “eggs-pert” communicators, creating not just meals but memories with every “stack-tacular” interaction. Let’s keep sharpening those soft skills, “batter-ing” down challenges, and making every moment “egg-straordinary.” After all, at IHOP, we’re not just serving breakfast—we’re serving smiles. 🥞✨

22

1 Comment

Sunny Side Sunday- Making the Most of Every Moment.Mornings are a reminder to savor the moment, just like savoring every bite of our delicious pancakes. Today, let’s focus on being present—fully engaging with our work, our team, and our guests. Every moment we’re here is a chance to make a real impact.Time is precious, and what we do with it matters. As John C. Maxwell says in The 21 Irrefutable Laws of Leadership, “The secret of your success is determined by your daily agenda.” Whether it’s offering a warm smile, going the extra mile for a guest, or supporting a teammate, let’s make the most of every second. Being present means doing things now, embracing each opportunity to create a positive experience.So today, let’s flip the script on “someday” and turn it into “today.” Let’s serve up our best in every moment, knowing that what we do now makes a difference—one plate, one interaction, one memory at a time. 🥞⏰

17

1 Comment

There’s something special about Sunday mornings at IHOP. As the sun rises, so does the energy in our restaurants—it’s more than just a shift; it’s a celebration. The aroma of fresh pancakes fills the air, but it’s the smiles on our team’s faces that truly light up the room.Our Sunday crew isn’t just flipping pancakes; they’re serving up positivity with every plate. It’s the day where we all come together, not just as coworkers but as a family, welcoming guests to share in the joy of a warm breakfast and great company.At IHOP, Sunday is more than just a day—it’s our chance to bring a little brightness into the world, one stack of pancakes at a time. So here’s to our incredible team who makes every Sunday feel like a celebration. Let’s keep spreading that sunshine, one syrupy smile at a time! ☀️🥞

41

Wake up! Time to do it NOW. It’s your time to SHINE. ☺️☀️

21

Happy Thursday Morning, Everyone! 🌞Rise and shine! At IHOP, we believe in starting the day with a smile and a stack of delicious pancakes. Let’s make today as sweet as syrup and as warm as a fresh cup of coffee.Wishing you all a productive and joyful Thursday! Remember, every great day begins with a positive attitude and a hearty breakfast. If you need me I’ll be flipping our way to success shoulder to shoulder with our team! Let’s have an amazing day! ☺️🥞#HappyThursday #IHOPInspired #PositiveVibes #GoodMorning

22

1 Comment

🍹 Mastering the Art of Suggestive Selling: A Win-Win for Servers and Guests! 🍹At IHOP, we know that exceptional service goes hand-in-hand with suggestive selling. By recommending beverages like orange juice, milkshakes, and specialty coffees, servers can significantly enhance the dining experience, boost their tips, and increase check averages. Here’s how:1. Boost Your Tips: Suggestive selling shows guests that you’re knowledgeable and attentive, which often translates into higher tips. Guests appreciate when servers go the extra mile to enhance their dining experience.2. Increase Check Average: Recommending drinks is an easy way to add value to each order. A simple, “Would you like to start with our fresh-squeezed orange juice or try our famous milkshake?” can lead to a higher check average.3. Drive Sales: By upselling beverages, you contribute to the restaurant’s overall sales. It’s a win-win for everyone!Ways to Suggest Drinks:• Orange Juice: “Our fresh-squeezed orange juice is the perfect way to kickstart your morning. Would you like to add a glass to your breakfast?”• Milkshakes: “Have you tried our signature milkshakes? They’re a great treat to go with your meal. We have chocolate, vanilla, and strawberry—what’s your favorite flavor?”• Specialty Coffees: “Our Iced Coffee is a guest favorite and a great pick-me-up. Can I get one started for you?”Tips for Effective Suggestive Selling:Be Enthusiastic: Show genuine excitement about the beverages. Your enthusiasm is contagious!Personalize Recommendations: Tailor your suggestions based on what the guest orders. “This dish pairs wonderfully with our OJ.”Engage with Guests: Ask questions and listen to their preferences. “Do you prefer something fruity or creamy hot or cold?”Remember, suggestive selling isn’t just about increasing sales—it’s about creating a memorable dining experience for our guests. Let’s raise a glass to great service and happy guests! 🥂#IHOP #SuggestiveSelling #IncreaseTips #BoostSales #CustomerService #RestaurantTips

21

Good morning, LinkedIn family! 🥞☀️At IHOP, we believe in the power of a great start to the day. Just like our delicious pancakes, every morning is a fresh opportunity to stack up our successes and syrup up our lives with positivity.✨Today, let’s flip our mindset to gratitude and serve up kindness to everyone we meet. Remember, the smallest gestures can make the biggest impact—just like that perfect drizzle of syrup on a stack of pancakes. 🍯As we pour into our work and our teams, let’s keep the IHOP spirit alive: welcoming, warm, and always striving for excellence. Here’s to a day full of productivity, teamwork, and moments worth savoring. 🏆🥇Let’s make today a masterpiece, one bite at a time! 🍽️🌟#GoodMorning #MotivationMonday #IHOPInspiration #Teamwork #Positivity

71

10 Comments